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ABOUT FXSHOP

We all know confetti. Colered paper scraps just flying all a round at parties or special moments. At the time of shooting, everyone gets a party boost and dance and jumps throught the confetti. A party without confetti is not a party and ensures that special effect, party gasts will never fortget. FXshop.eu is the online show with the biggest collection of confetti. Ofcource is confetti not the only thing you can buy on FXshop.eu, but a wide range of innovative special effects and effect machines. Think of CO2 effects, party shooters, electric shooters, et cetera. 

Party big or small? Is does'nt matter. Nightclub, wedding, show business, organizer, light & sound companies, bussiness events till drive in shows. FXshop.eu has for every party the right special effects and machines for just that extra experience! 

FXshop is a professional in special effects and is a part of ShowEffects BV Rotterdam. The collections of special effects is composite with specialist knowledge. All special effects are certified and are in possession of instructions. 

CONTACT AND SERVICE

Do you have a question or comment. Contact us on:
Telephone: (+31) 010-4421636
Open: Monday till Friday 10.00 till 17.00
E-mail: info@fxshop. eu
Open: 24 hour, 7 days a weak

ORDER

1. Put your desired in your shopping cart. Do you found all the desired items? Click on the shopping cart and click on order. 

2. Fill in your personal details to process your order. 

3. Choose your delivery. You can choose for a delivering at home or you can pick up your order at our ware house in Rotterdam ( only on appointment). 

4. Do you have a discount code? Fill in this code and the discount will be deducted automatically. 

5. Choose your payment:
- Transfer in advance
- MultiSafepay
- MasterCard
- PayPal
- Visa
-Maestro

Make your order definitly and you will receive a purchase confirmation.

RETURNS

Are the ordered effects not what you expected? Can happen! You have the right to assess the items within 14 days. A return must always be notified. You have  to explain why you return or exchange your order. When we received your message, we will inform you about the return procedures.

At a return shipment will always apply the following rules:
- Returns are only accepted if we have agreed in advance in writing or e-mail.
- The items should be undamaged and unused in original packaging with a copy invoice return is sent.
- If we have received the order, we will return the amount within 14 days.
- FXshop.eu has  the right to refuse damaged items and pay a lower amount back.
- Return of consumables is not possible.
- If effects are sent back we have the right to credit a charge of ten percent of administration cost. 

GUARANTEE

Goods supplied by us - if not produced by us - be guaranteed in the absence of material and workmanship. If the guaranteed term used by us concerning producer is maintained.

The goods produced by us are only guaranteed for a period of one calandar year. Excluding consumables and inflatables. For inflatables or ristop nylon  are quaranted for at least 20 hours.


Goods sent to us for guarantee assesment must be deliverd to our warehouse. Tje return of these goods is always for own risk.

Any further liability on our part, and in particular those for damages, are excluded.

On special order - unless otherwise agreed - do you have a 3-month guarantee. Returns of special order is not possible. 

GENERAL TERMS AND CONDITIONS

FXSHOP.EU International B.V. – Klokweg 35, 3034KK Rotterdam (ZH) The Netherlands

Article 1. Definitions.
1. In these general terms and conditions, ‘client’ is understood to mean: a natural or legal person that may act on behalf of a company or profession.
2. Other clients are: private individuals, associations, comprehensive schools, foundations, (government) institutions, etc. with a representative.
3. Client is also understood to mean hirer, customer or buyer.

Article 2. Application of these terms and conditions.
1. These terms and conditions apply to each offer and each agreement between FXSshop International and a client.
2. These terms and conditions also apply to all agreements with FXshop International, for the performance of which third parties have to be involved.
3. We are not bound by verbal promises or arrangements, not even by those that could be connected to these general terms and conditions, until after and insofar these have been confirmed in writing by FXshop International.

Article 3. Quotations and realisation of the agreement.
1. All offers and/or quotations made by Fxshop International, both verbal and written, are free from obligations. They are valid for a period of 14 days, unless specified otherwise.
2. FXshop International is only bound by the quotations if the acceptance hereof has been confirmed by the other party in writing within 14 days.
3. The prices stated in said quotation are exclusive of legal VAT applicable at that time, unless specified otherwise.
4. Manual changes render quotations and agreements invalid.
5. FXshop International and the client are bound firstly, after and insofar the client has converted FXshop International’s offer made before into a final order in person or by telephone following an approved confirmation from FXshop International.
6. If the price to be calculated by FXshop International has not been determined in writing in advance, we will charge the price applicable on the day of delivery. All increases in prices, arising from levies or expenses imposed by the government, wage increases, rises in exchange rates or rises in prices of raw materials that come into effect following the realisation of the agreement, shall therefore be passed on to the client. In such cases the client has the right to cancel the agreement entered into, insofar it has not yet been executed, provided that he informs us in writing of his intentions to that end within ten days of taking cognisance of the relevant increase in prices.
7. Images, drawings, statements of dimension and weight and the like provided by us in our price lists, circulars, advertisements, letters and such, are only intended to draw a general picture of our supplies and we are therefore not bound by them. Deviations do not give the client the right to refuse the delivery or payment of the goods or to demand any compensation from us.

Article 4a. Performance of the agreement and/or delivery.
1. The place of delivery shall be FXshops warehouse, unless agreed on otherwise.
2. Deliveries shall be sent free of carriage charges. If the client does not give instructions about the way in which the goods are to be sent or does not do so in time, FXshop International is free to decide which means of transport are to be used. Orders in excess of an amount to be determined by us shall be delivered free of charge, whereby the means of transport are to be determined by FXshop International.
3. Deliveries that are to be sent by express at the client’s request as well as returns shall never be sent free of charge.
4. FXshop International retains the right to deliver the goods COD, if we deem this necessary. If the client refuses the delivery COD (Cash on Delivery), the client is obliged to reimburse all costs that are to be incurred by us.
5. FXshop International retains the right to store goods that cannot be transported to their destination for reasons beyond our control, at the expense and risk of the client and to demand payment, as if the delivery took place, as well as payment of the storage costs.
6. All goods, even in case of rent or provision, even if these are delivered free of charge, are dispatched from FXshop International’s warehouse at the client’s risk. Even in the case that the carrier is of the opinion that damage during transport is for the account of sender.
7. Delivery times only apply by approach. Excesses thereof do not give any right to cancel the order, to change the payment terms, or to demand compensation. In case of disturbances in the factory, strikes, lock-outs, failure of delivery of materials and parts that we have on order, or delivery thereof that does not occur in time, railway strikes or closed waterways, riots, fire and the like give FXshop International the right to change the agreement in full or in part, whereby cancellation cannot be excluded.
8. At request, FXshop International can carry out partial deliveries. In view of such deliveries, all stipulations of these general terms and conditions apply in full. This applies in particular to the period in which payment is to be made and complaints are to be filed.
9. FXshop International shall further execute the agreement at the best of its abilities and according to the requirements of good craftsmanship and on the basis of the state of the art known at that time.
10. If and insofar a good execution of the agreement is required, FXshop International has the right to have third parties carry out certain activities.
11. The client shall ensure that he provides all information, which FXshop International indicates to be necessary or which the client is reasonably to be expected to understand that these are necessary for the execution of the agreement in a timely fashion. If the information necessary for the execution of the agreement has not been supplied to FXshop International in time, FXshop International has the right to postpone the execution of the agreement and/or pass the extra costs arising from the delay according to the usual rates on to the client.
12. FXshop International is not liable for any damage of whatever nature, due to the fact that FXshop International has assumed incorrect and/or incomplete information provided by the client, unless it had to be aware of such incorrectness or incompleteness.
13. If it has been agreed upon that the agreement shall be executed in stages, FXshop International may postpone the execution of these parts that belong to the next stage, until the client has approved in writing the results of the preceding stages and has paid for them.

Article 4b. Refreshments.
1. During the carrying out of the agreed activities on locations other than FXshop International’s address, the client is obliged to provide the employees of FXshop International with at least 1 non-alcoholic refreshment free of charge per 30 minutes, per person.
2. If the activities take longer than 5 hours, the client is obliged to provide a simple but full hot meal to the employees of FXshop International free of charge.

Article 5. Term of the contract; period of execution.
1. The agreement is entered into for an unlimited period of time, unless parties expressly agree otherwise in writing.
2. If a certain period has been agreed within the term of the agreement for the completion of certain activities, this can never be considered as a limit. If the period of execution is exceeded, the client is to declare FXshop International to be in default in writing.

Article 11b. Returns.
1. Returns shall only be accepted if we agree to them in advance in writing. Returns should be sent stamped and the relevant goods shall be despatched at sender’s risk.
2. The goods are to be returned undamaged, in its original packaging and unused with a copy of the invoice.
3. Following receipt of the products, the amount shall be reimbursed within 14 days to an account number specified by the client. FXshop International has the right to deny damaged products or to proceed to a devaluation of the product and therefore reimburse a lower amount.
4. It is not possible to return consumer items.
5. If the delivered goods are returned in accordance with these instructions, we retain the right to charge ten percent administration costs when crediting the value of those goods.

Article 12. Fee.
1. If no fixed fee is agreed upon, the fee shall be determined on the basis of the hours actually spent.  The fee shall be calculated in accordance to FXshop International’s hourly rates applicable at that time for the period in which the activities are carried out, unless another hourly rate is agreed upon.
2. For orders with a term of more than 5 days the costs due shall be charged periodically.
3. If FXshop International agrees to a fixed fee with the client, FXshop International is nevertheless authorised to raise this fee or rate. FXshop International is allowed to pass on increases in prices if FXshop International is able to demonstrate that significant price increases have occurred between the moment of the offer and the delivery, for example with regard to wages.

Article 13a. Payment.
1. Payment has to be made within 14 days following the invoice date in the manner as indicated by FXshop International and in the currency on the invoice, unless agreed otherwise in writing.
2. After the period of 14 days following the invoice date, the client is in default; the client owes an interest of 1.5% per month on the amount due from the moment of entering into default, unless the legal interest is higher in which case the legal interest applies.
3. In case of winding-up, bankruptcy or moratorium of payment of the client the claims of FXshop International and the obligations of the client towards FXshop International shall be due immediately.
4. Payments made by the client are meant in the first place to settle all interests and costs due, and in the second place to pay all invoices due that are pending for the longest period of time, even if the client states that the payment relates to a subsequent invoice.
5. If the client does not fulfil its payment obligation according to the agreement, FXshop International is authorised to cancel the delivery, on full payment of the amount due.

Article 13b. Ownership.
All products delivered by FXshop International remain our property until the moment of full payment of all our claims vis-à-vis the client, including interests and costs - and in any case of deliveries in current account, up to the moment of settlement of the balance possibly charged to the client. Acceptance of a bill of exchange or any other trade paper, does not apply as a payment in connection hereto. The client is not authorised for said full payment or settlement to pledge the goods to third parties or to transfer ownership thereof. On violation of the provisions of this Article, the purchase price shall become payable in full and immediately, regardless of what the payment terms may be.

Article 14. Collection costs.
If the client is in default or fails to fulfil one or more of his obligations, all judicial and extra-judicial costs (including the usual collection costs) are to be borne by the client.

Article 15. Liability.
If FXshop International is held liable, this liability shall be limited as follows;
1. FXshop International’s liability is limited to the amount of the payment made by the insurance company, insofar as this is covered by its liability insurance.
2. If the insurance company does not proceed to payment in a case or if damage is not covered by the insurance, FXshop International’s liability is limited to a maximum of the double of the invoice value of the order, or at least for that part of the order to which the liability relates.
3. In deviation from the provisions mentioned above in paragraph 2 of this Article, the liability shall be further limited in case of an order of longer than six months to the part of the fee due over the last month.
4. FXshop International is never liable for any damage, consequential damage or else for cleaning up confetti and/or streamers, foam, snow or CO2 accumulation (because of a poor ventilation) or any other product for which the order has been commissioned to spread this in a room or else if the client has spread it himself.
5. When carrying out activities on location or else in case of rent/use of FXshop International’s equipment, the client is to take out liability insurance which also provides cover for ShowFX International activities or else for the use of FXshop International’s equipment.
6. Each further liability on our part, and in particular that for consequential damage, is excluded. 


Article 6. Changing the agreement.
1. If during the execution of the agreement it appears that it is necessary for a due implementation to change or supplement the activities to be carried out, parties shall adjust the agreement accordingly in a timely fashion and in mutual consultation.
2. If parties agree that the agreement be changed or supplemented, the time of completion of the implementation may be affected because of that. FXshop International shall inform the client hereof as soon as possible.
3. If the change or supplementation to the agreement has financial and/or qualitative consequences, FXshop International shall inform the client hereof.
4. If a fixed fee has been agreed, FXshop International shall indicate each time to which extent the changes or supplementation to the agreement causes an excess of this fee.
5. In deviation from paragraph 3, FXshop International shall not be able to charge additional charges if the change or supplementation is the result of circumstances that can be attributed to it.

Article 7. Confidentiality.
Both parties are obliged to observe confidentiality towards all confidential information acquired in the framework of their agreement from each other or from another source. Information is deemed confidential if this has been notified by the other party or if this arises from the nature of the information.

Article 8. Intellectual property.
1. Without prejudice to the provisions of Article 7 of these terms and conditions, FXshop International retains the rights and authorities that accrue to it on the basis of the Copyright Act.
2. All documents provided by FXshop International, such as quotations, drafts, reports, recommendations, designs, sketches, drawings, etc, are exclusively intended to be used by the client and are therefore not to be multiplied, made public or brought to the knowledge of third parties by him without the prior written approval of FXshop International. This also applies to effect machines and consumer items manufactured by FXshop International.
3. FXshop International retains the right to use new relations and increased knowledge acquired through carrying out the activities for other purposes, insofar as no confidential information shall be brought to the knowledge of third parties.
4. When purchasing products from FXshop International, the client declares not to copy them or have third parties imitate them. A minimal fine of € 25.000,- plus the gross value of the sale of each copied product sold shall be imposed due to lost income. The fine of  € 25.000,- shall be made payable by FXshop International if it can be demonstrated that materials have been copied. ShowFX International shall make an estimate of lost income, which can only be refuted by the client by a full administrative inspection. The client has 8 days following the discovery thereof to do so. If the client is not able to produce convincing administrative proof, the client immediately owes FXshop International the amount for lost income as well.

Article 9. Cancellation.
1. FXshop International retains the right to dissolve an agreement if there are any indications that that the client cannot or does not fulfil his financial obligations within the payment term agreed upon. If the agreement is dissolved because the client does not fulfil his obligations, FXshop International shall retain the full right to the amounts due, maintaining the cancellation percentages of point 2.
2. The client may only cancel an agreement with FXshop International if he pays 50% of the gross price agreed upon to FXshop International. When cancelling within 30 days before commencement/delivery, 75% has to be paid. When cancelling within 14 days before commencement/delivery, 100% has to be paid. The price has to be paid in full if the order concerns a purchase of an article that has been manufactured especially for the client.

Article 10. Dissolving the agreement.
1. The claims of FXshop International towards the client are immediately due in the following cases:
• If, after concluding the agreement, circumstances that have come to the notice of FXshop International give good grounds to fear that the client is not going to fulfil his obligations
• If FXshop International has asked the client when concluding the agreement to provide security for the performance and this security fails to appear or else is insufficient
• If, during the execution of the agreement, incidents occur because of which the activities cannot be continued at all or can hardly be continued
• If the client is declared in a state of bankruptcy, has applied for a moratorium of payment
or else winds up his company in full or in part
• In case of attachment to and/or execution of (a part of) the client’s assets, including the products that we delivered, but that have not been paid (in full). In above-mentioned cases all claims that ShowFX International has on the account of the client, are immediately due
2. In said cases FXshop International is authorised to suspend the further execution the agreement, or else to proceed to dissolve the agreement, all this without prejudice to the right of FXshop International to claim compensation.

These cases referred to can never lead to non-payment of the agreement entered into with FXshop International. 

Article 11a. Deficiencies, terms for complaints and claims.
1. Complaints about the activities carried out have to be reported to FXshop International by the client in writing within 5 days, or 8 days at the latest following the completion of the relevant activities.
2. If a complaint is valid, FXshop International shall still carry out the activities as agreed, unless this has become evidently meaningless in the meantime for the client. The latter has to be notified to the client in writing.
3. If it is not possible or useful anymore to still provide the agreed service, FXshop International shall only be liable within the limits of Article 15.
4. Claims to the goods delivered (sold) by us have to be submitted to us in writing within eight days after the delivery stating the invoice and the packing note number. In case of claims the client has to keep the relevant goods available for inspection.
5. The client cannot derive the right to suspend or refuse his payment from a claim.
6. If we deem the claim to be well-founded, we will replace, repair the relevant goods or compensate for them (according to Article 11b).

Article 16. Warranty
1. The goods delivered by us, insofar we have not manufactured them ourselves, are supplied with a warranty for the lack of materials and manufacture defects. We shall maintain the warranty period applied by the relevant manufacturer.
2. We exclusively provide a warranty for the period of one calendar year for goods that we produced. With the exception of consumer items and inflatables. A warranty period of a minimum use of 20 hours applies to inflatables of ripstop nylon.
3. Goods that we receive for a warranty assessment are to be sent to our warehouse free of charge and for risk of the sender. Returning these goods to the client shall be done each time at his expense and risk.
4. A warranty of three months applies to special deliveries/custom orders. It is not possible to return special deliveries.

Article 17. Force majeure.
1. Force majeure is understood to mean in these general terms and conditions, in addition to what is laid down in law and jurisprudence, all external causes, foreseen or unforeseen, on which FXshop International cannot exert any influence, but due to which FXshop International is not capable to fulfil its obligations. Strikes at FXshop International’s company are included in this as well.
2. FXshop International also has the right to invoke force majeure, if this circumstance that prevents (further) performance occurs after FXshop International should have fulfilled its obligation.
3. Disturbances in the regular supply of goods to be delivered or to be organised by third parties.
4. During force majeure FXshop International's obligations shall be postponed. If the period in which force majeure occurs lasts longer than one month and FXshop International cannot fulfil its obligations in that time, both parties are authorised to dissolve the agreement without there being the obligation to pay compensation.
5. If FXshop International has already partly fulfilled its obligations when the force majeure occurred or can only partly fulfil its obligations, it is entitled to invoice the part already carried out or to be carried out separately and the client is obliged to pay this invoice as if it concerned a separate agreement.

Article 18. Impracticability.
1. If during preparations and/or the carrying out of activities it is apparent that the correct fulfilment of the agreement is not possible due to, for example, weather influences or negligence of third parties, the client is obliged to pay for the total costs of the agreement.
2. Agreements that have to be carried out outside can only be carried out on a site that is normal, flat and paved and that can be reached by a small truck, in case of dry weather and a maximum wind force 4. If the site or the weather conditions on location are different, FXshop International may invoke impracticability. The client remains obliged in case of impracticability to pay the total costs referred to in the agreement.

Article 19. Settlement of disputes.
The court in the district of FXshop International’s place of establishment is exclusively authorised to take cognisance of the disputes, unless the subdistrict court is authorised. Nevertheless, FXshop International has the right to summon the opposite party for the court authorised according to law.

Article 20. Rental by FXshop International.
1. When FXshop International hires out equipment, the hirer is fully liable and responsible for the equipment and the consumer items hired out and use thereof.
2. FXshop International assumes in case of (individual) rental that the hirer is able to handle the hired materials professionally and that he knows how to use them safely.
3. Hirer receives the hired property in good order and any (hidden) deficiencies have to be reported to FXshop International on the day of the delivery.
3. In case of damage to or theft/loss of the hired equipment that arises during the rental period or on the collection and return dates, the hirer or else the stated representative is fully liable in financial sense.
4. In case of any damage the amount of the damage shall be established irrevocably by FXshop International or its appointed expert.
5. In case of theft/loss or severe damage, FXshop International is authorised to charge the relevant product at replacement value.
6. Damage or losses have to be paid directly to FXshop International. If FXshop International has calculated a surety, FXshop International is authorised to deduct any damage/loss from the surety amount. In case of a shortage, the client must immediately make up for the remaining amount.

Article 21. Applicable law.
Dutch law applies exclusively to all terms and conditions to which offers and/or agreements apply in full or in part between FXshop International and the client.
This agreement is deemed to have been concluded in The Netherlands.
 
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